Legal Warning
Editor
Pursuant to Article 6 III-1 of Law 2004-575 of 21 June 2004 on confidence in the digital economy, please be advised that this website is the property of: Hayward Pool Europe, with registered offices at P.I. de la Plaine de l'ain, Allée des chênes , 01150 Saint Vulbas – France, and VAT number: 421 317 371 00043.
Conditions of use
Hayward Pool Europe provides members of the Totally Hayward EU rewards program with the services included on this website. To benefit from it, users undertake to respect the following “conditions of use". If you do not wish to accept them, you may not use it to fulfil your obligations in the rewards program and are not authorised to use it.
Website contents
This website is provided as a service for active members of the Totally Hayward rewards program. Hayward Pool Europe reserves the right to delete, modify or add to this website at any time and for any reason, without any prior notice.
Hayward Pool Europe may interrupt the website for maintenance purposes and will make every effort to notify users of such in advance.
Intellectual property
The general structure, and the texts, animated and non-animated images, sounds, expertise and all other elements comprising the website are the property of Hayward Pool Europe. Users are authorised to consult its data for personal, non-commercial use only, which excludes any local, national or international commercial operations.
Hayward Pool Europe indicates first and foremost that no logo, text, sound, graphic or image contained on the website may be partly or fully copied, reproduced, modified, published, issued, sent, transferred or distributed in any means without its prior, written authorisation. Any total or partial representation of this website without the explicit authorisation of Hayward Pool Europe is forbidden and shall be deemed a falsification penalised under Articles L.3.35-2 and onwards of the Intellectual property code.
Hyperlinks
The pages of this website may include links to other websites or make transfers to other websites. Hayward Pool Europe does not guarantee the contents of these other websites and may not be held responsible for any damages arising from use of the contents of said websites. Links to other websites are only provided for the convenience of users of this website.
Hayward Pool Europe is not responsible for the existence and contents of the links to other websites from its website. Users and visitors of this website may not establish a hyperlink on the URL of this website without the prior, explicit authorisation of Hayward Pool Europe.
Responsibilities
Hayward Pool Europe may not be held responsible for any direct or indirect damage caused by an interruption, a malfunction of any kind and for any reason, or even for any direct or indirect damages arising in any manner from a connection to the website. Any connection by any person to the website to made under their full responsibility.
Hayward Pool Europe makes every effort to offer users information and/or tools available and verified, but may not be considered responsible for any errors, the non-availability of the information, and/or the presence of a virus on its website. The information provided by Hayward Pool Europe are by way of an example. Hayward Pool Europe is unable to guarantee the precision, completeness, or relevance of the information disclosed on its website. As a result, users acknowledge this information at their exclusive responsibility.
PRIVACY POLICY AND DATA PROTECTION
This Privacy policy is subject to the provisions of the EU General data protection regulation (GDPR) and other applicable personal data protection laws. In accordance with the GDPR, Hayward acknowledges that it is the “controller” and that you (in the case of physical persons), as a “Data subject”, are entitled to the protection of your “Personal data”. We shall adopt all reasonable commercial measures to ensure compliance with the GDPR. Given that your personal data are able to identify you as a person, this data is often called "personal data”.
Who collects your personal data on our website?
Hayward, in its capacity as the controller. HAYWARD POOL EUROPE S.A., PARC INDUSTRIEL PLAINE DE L’AIN, 1070 ALLÉE DES CHÊNES, 01150 SAINT-VULBAS, FRANCE, intra-Community VAT no.: FR27 421 317 371. In accordance with the GDPR, we are what is known as the “Controller” of the personal data you provide. We obtain your data and are responsible for its protection.
What data do we collect?
The contact (name, address, e-mail, etc.) and financial (compliance with the conditions for access and the points program) data necessary for the operations of the rewards program and to send commercial advertising on our products and news from the sector, as well as any updates.
This data is necessary to ensure the program operates property and to exercise your rights and obligations, and its collection was authorised expressly on the program membership form and contract and those included in the cookie policy for the correct working order of this web development.
How do we use the data we collect?
We use the personal data you provide for the purposes for which it was provided:
• To take part in the rewards program according to its current terms and conditions, which were expressly accepted.
• To answer your requests for information and manage your requests. We might use your personal data to answer your questions and to manage your requests for information.
• To create and maintain accounts for users. We use your personal data to create and maintain your account, which enables you to take part in the rewards program.
Do we share your personal data with others?
We do not generally share your personal data with others, except in the following cases: (a) for the purposes for which it was provided; (b) with your consent; (c) where the law requires as such or we believe it necessary to protect our company or other organisations from any damages (e.g. following a court ruling or a summons to provide documentary evidence, a request by the law enforcement agencies, or when we believe there is a real or imminent prejudice to or breach of the rights or the property of others); or (d) confidentially to the physical or legal persons with which we subcontract commercial operations, marketing activities, or internal website management operations, or to display the website or the contents according to current requirements. We might share your personal data with our commercial partners after having informed you of such and received your consent. We might share your data with other companies in the group to provide you with a better service within the rewards program. Finally, we might transfer your personal data to our successors in the event of takeover, cession, merger or bankruptcy.
Does you personal data run the risk of being shared in any way?
Your personal data might be sent to other companies whose appropriate and necessary professional services, such as security, hosting or e-mailing, have been contracted by Hayward Pool Europe S.A, as well as other companies in the group for internal administrative purposes, to verify the data of the products with an extended warranty or to provide a better service.
How can you access and control your personal data?
You can access your personal data, amend it if it is imprecise, and request its deletion whenever it is not necessary. You are also entitled to the portability of your data. In certain circumstances, you may request a restriction to its processing, and even object to it, in which case this processing will only occur whenever necessary to exercise or defend legal claims, and provided there is no imperious lawful interest and this is not in breach of a legal obligation. You may exercise your rights regarding the protection of your personal data by sending an e-mail to dpheurope@hayward.com , accompanying your request with a copy of an official document identifying you, indicating “Totally Hayward data protection” in the subject line and clearly requesting the right you seek to exercise. After having created an account on the website, you can connect to this account and modify your personal data in your profile. If you wish to remove yourself from our distribution list, inform us of a change of address or of the receipt of duplicate e-mails, all you have to do is contact us and explain the situation. We will do whatever we can to deal with your request as quickly as possible. To preserve the confidentiality and security of your data, we will adopt the appropriate measures to help verify your identity before authorising access to your data and rectifying or deleting it.
How do we store and protect your data?
A. Once we have obtained your personal data, we store it in the systems of our website. We have implemented physical, electronic and management procedures to protect access or prevent unauthorised access to the data we collect, and to try to guarantee the security and correct use of this data. Unfortunately, no data transfer over the internet or any data storage solution can be completely safe.
B. We restrict access to personal data to employees, subcontractors and agents only, who require this information to operate, develop or improve our products and services.
C. If you are visiting the website from somewhere outside the European Union, you must remember that your connection will be made over and to services located in the EU and that the data provided will be stored securely in our webs servers and our internal systems located in EU territory.
D. We store your personal data: your data will be stored until no longer necessary for the purpose for which it was collected.
Changes to this Policy.
Given that our business requirements may evolve over time, we reserve the right to modify this Privacy policy. Should we wish to use your personal data in the future for purposes other than those indicated in these clauses, we shall revise this Privacy policy consequently. In the event of a modification to our Privacy policy, we shall send you a revised version to the e-mail address you provided. You shall be deemed to have agreed to these modifications if you continue to use the website after having received notification of the modification to this Privacy policy.
Effective data: 15 October 2020
Copyright © Hayward. All right reserved. The website is the property of Hayward Pool Europe and is protected by international copyright conventions, international trademark standards, and other applicable law. The contents, appearance, and design of the website, as well as the trademarks, product names, graphics, logos, service names, slogans, colours, and drawings are protected.